Esther Baah Boafo

Project management professional and hospitality services specialist with experience in customer service administration, operations coordination, and client relations. She currently serves as a Virtual Service Coordinator with Integral Focus Support and Care Services (UK), managing administrative operations, client support services, scheduling, correspondence, and staff training coordination. Her previous roles at the Cocoa Research Institute of Ghana (CRIG) and the GIMPA Executive Lodge strengthened her expertise in guest relations, reservations management, service delivery, communication, leadership, organization, problem-solving, and customer relationship management.